Legal Document

jeetbet bd Privacy Policy

This document explains how important your personal information is to us and how we store and keep it secure.

Last Updated: January 2025

This Privacy Policy ("Policy") applies to all users of the jeetbet bd platform. When you use our website, create an account, or use any of our services, you are considered to have agreed to the terms described in this Policy. Our Terms and Conditions should be read alongside this Policy as a complementary document.

We believe that the security of user information is a fundamental responsibility. That is why jeetbet bd takes both technical and organisational measures to protect your information from unauthorised access, damage, or disclosure.

1 Information Collection


1.1 Information You Provide Directly

When you register an account on jeetbet bd or contact us, the following information may be collected:

  • Full name and date of birth
  • Email address and mobile number
  • Residential address
  • National ID or passport details (for identity verification)
  • Financial transaction details (for deposits and withdrawals)
  • Any support-related messages or information submitted by the user

1.2 Automatically Collected Information

When you use our platform, certain information is collected automatically:

  • IP address and device type
  • Browser type and version
  • Page visits, session duration, and navigation patterns
  • Information collected through cookies and similar tracking technologies

1.3 Information Received from Third Parties

For identity verification and fraud prevention purposes, we may verify your information through trusted third-party service providers. Any information collected in this way is also covered by this Policy.

2 Purpose of Using Information


jeetbet bd uses your information for the following legitimate purposes:

2.1 Account Management and Service Delivery

Your information is used to create, verify, and keep your account secure. Your financial information is processed to correctly handle financial transactions such as deposits and withdrawals.

2.2 Security and Fraud Prevention

We analyse your information to detect suspicious activity, multiple account creation, and unauthorised access. Our platform uses SSL encryption and other security technologies.

2.3 Customer Support

When you contact our 24/7 live chat or email support team, your information is used to resolve issues quickly and effectively. Conversation records may be retained to improve service quality.

2.4 Meeting Legal Obligations

Your information may be used to comply with applicable laws, rules, and regulations, and to submit required reports to regulatory authorities.

2.5 Service Improvement

Anonymised data is used to analyse user experience and improve the functionality and design of our platform.

3 Information Storage and Security


3.1 Retention Period

We retain your information for as long as your account is active and as long as necessary to provide our services. Even after an account is closed, certain information may be kept for a defined period for legal, financial, or dispute resolution purposes.

3.2 Security Measures

jeetbet bd takes the following technical measures to protect your information:

  • Data transfers are secured through SSL/TLS encryption
  • Stored data is held in encrypted databases
  • Only authorised staff can access specific information
  • Regular security audits and monitoring are conducted
  • Automated systems remain active to detect suspicious activity

3.3 Response to a Data Breach

If a data breach occurs and there is a risk that it may affect your rights or interests, we will notify the affected users as quickly as possible and take the necessary corrective action.

4 Information Sharing and Disclosure


jeetbet bd does not sell, rent, or commercially disclose your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Provider Partners

Necessary information may be shared with trusted third-party service providers for payment processing, identity verification, customer service, and technical infrastructure. These partners are bound by strict confidentiality agreements and may only use the information for the specified purposes.

4.2 Legal Requirements

If disclosure of information is required under a court order, government directive, or applicable law, jeetbet bd will act accordingly.

4.3 Corporate Changes

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the new entity. In such cases, we will provide advance notice and ensure that the standards of this Policy are maintained.

5 Cookie Policy


Our platform uses cookies and similar technologies. These improve your browsing experience and help us analyse the functionality of our site.

5.1 Types of Cookies

  • Essential Cookies: Necessary for the core operation of the site — maintaining login sessions, security verification, and so on.
  • Performance Cookies: Used to analyse site usage statistics and improve service quality.
  • Preference Cookies: Used to remember language preferences and other user settings.

5.2 Cookie Controls

You can block or delete non-essential cookies by changing your browser settings. However, this may affect some functionality of the site.

6 User Rights


jeetbet bd respects users' rights regarding their information. You may exercise the following rights:

6.1 Right of Access

You have the right to request a copy of the information we hold about you.

6.2 Right to Rectification

If any information we hold about you is incorrect or incomplete, you may request that it be corrected.

6.3 Right to Erasure

In certain circumstances, you may request that your personal information be deleted. However, some information may need to be retained for a set period due to legal obligations or dispute resolution requirements.

6.4 Right to Object to Processing

You have the right to object to your information being used for marketing or other optional purposes.

To exercise these rights, please contact our support team.

7 Protection of Minors


jeetbet bd strictly follows a 21+ age policy. Our services are exclusively for adults. We do not knowingly collect any information from anyone under the age of 21. If we suspect that we hold information belonging to a minor, steps will be taken to delete it promptly. Further information on the protection of minors can be found in our Responsible Gaming guidelines.

8 Third-Party Links and Services


Our platform may integrate third-party services such as payment gateways or game providers. These services have their own privacy policies and are outside the control of jeetbet bd. If you use these services, you are advised to read the relevant third party's privacy policy.

9 Changes to This Policy


jeetbet bd may update this Privacy Policy from time to time. If significant changes are made, we will post a notice on the platform and the "Last Updated" date at the top of the Policy will be changed. If you continue to use the platform after a change, you will be considered to have accepted the revised Policy.

Answers to common questions about the privacy policy can be found in our FAQ section.

10 Contact


If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us:

Email:

Our 24/7 live chat support is available in Bengali and English.